Holiday Inn Mannheim City - Hauptbahnhof, An Ihg Hotel

I have used this hotel a few times and I love it! Great location for the station. Modern and comfortable look. Rooms are always clean and tidy, I always feel really safe aswell. The only negative feedback I have is 2 small things, 1- no moisturizing cream I know not all hotels do it but it’s nice when they do as the water here in Germany is quiet hard on the skin. 2 - for ppl who are members it would be nice to some complimentary sacks crips and chocolate for example maybe a beer. But I mean I am really digging deep this is a fantastic hotel and anytime I go to Mannheim I stay here. Lastly I would like to say the staff in this hotel are always really friendly and welcoming which is always appreciated!

The hotel is close to the train station, and the rooms are okay. The bed-linen are not suitable for people with allergic reaction to certain fabrics and detergent. Besides you can hear the TV from other rooms (above or next door). There are not enough hangers for wet towels in the bathroom. The choice and quality of the breakfast was disappointing. Choice of cheese and bread was bad, only hard boiled eggs and the scrambled eggs looked dry. The salmon and fruits at the breakfast buffet tasted old and caused me food poising. The best guidelines are of no use when they are not followed, and I emphasise again, that one could taste very well that the fruit salad and the salmon wasn’t fresh. Furthermore, all other foods I ate the same day I had breakfast at your hotel were eaten by others as well, those people didn’t get food poisoning. Besides the salmon had tarnished parts. Since I told the checkout-lady on Friday about the salmon issue, it’s a little late to do controls now. It’s simple to do a quick laboratory testing with a couple pieces right away, to secure that no other customer gets sick from the food I provide in my restaurant. Food poisoning from fish can be a very dangerous thing, and should never happen in a hotel. Update: I had to delete all the stars for the service, because the hotel blogged my bank account with the booking amount for about a month after I payed the bill in the hotel. The service personnel is not trying to help with this circumstances.

Ideal location: Close to the office (10 minutes drive) and close to the main train station. Many restaurants are also within walking distance from here. Rooms are spacious and clean but unfortunately I didn’t have a mirror in my room. Room was quiet and no noise heard despite being close to the elevator Breakfast was terrible - cold scrambled eggs, cold potato wedges and not the usual big variety you have at other hotels. There was no choice of sausages (no poultry or vegan sausages) for anyone who doesn’t eat pork.